Real Results with ROI: How ROI Can Improve HCM in the Public Sector

This course will provide a practical overview of Return on Investment (ROI) and its uses in evaluating human capital management initiatives – particularly in government.

What You Will Learn:

- A basic understanding of ROI and why it is important/useful
- An understanding of how it is calculated
- How ROI analysis is used to determine whether HR and Human Capital Management programs or investments are paying off.

All participants who complete this one hour, complimentary course will receive a Certificate of Completion from TMGov.org and will be eligible for SPHR/PHR/GPHR continuing education credits.

About the Instructors:

Kathy Ott:

Kathleen Ott is the Deputy Program Manager for HR Access at Lockheed Martin, a shared service provider for the Transportation Security Administration. She leads the operational delivery of Human Resources services in support of the employee life-cycle, including conducting the business impact and ROI analysis of the methodology by which the services are provided. Ms. Ott is a graduate of CHCI’s Certified Human Capital Innovator workshop and its ROI Analysis & Forecasting Workshop.

Allan Schweyer:

Allan Schweyer is the President of TMGov.org, which provides research, events, webinars and education in talent management to more than 450,000 federal, state and local government leaders and practitioners. He is the co-founder and past president of the Human Capital Institute and the author of Talent Management Systems (Wiley, 2004) and Talent Management Technologies (HCI Press, 2009). Allan has been recognized in many forums, including the Top 100 Most influential HR and Talent Management Leaders worldwide. He is a Certified ROI Analyst and a renowned speaker and instructor who has spoken and delivered training in more than 40 nations worldwide over the past decade.