By Angela Nuñez
With budgets shrinking and demands increasing, agencies—especially those in the public sector—need to have competent, productive teams. This may mean letting go of some employees in order to enable teams to be more productive and in order to make room for new employees. There are several traits that managers need to look out for in their employees, one of which is the tendency to cause drama. Work can be stressful enough without petty drama added to the mix, so if you have a drama queen or king in the office, you may want to consider letting him or her go. Another troubling trait is the tendency to overpromise and underdeliver. The best employees are aware of their abilities and limitations; you don’t want someone with a glaring lack of self-awareness on the team.
A red flag that it’s time to let go of an employee is if he or she acts out with customers and/or clients. Doing so is unprofessional and very bad for an agency’s brand and reputation. Another red flag is if an employee is unreliable and doesn’t do his or her job. Managers need teams they can depend on and that are able, even under pressure. Many employees will learn and grow, of course, but it’s important not to waste time on those who can’t or won’t improve. In some situations, out with the old and in with the new is the way to go.